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Talk to us about IT support in London

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IT and security for London firms, run by one accountable team.

Managed IT and cyber security for London wealth managers, asset managers and chartered accountancy practices, run as one controlled environment from our London office and our Edinburgh base.

London is the centre of UK financial services, and with that comes the closest regulatory scrutiny in the country. The firms we work with sit across the City, the West End and the wider capital: wealth managers, asset managers and accountancy practices of five to fifty people, regulated, holding sensitive client data, and carrying the obligations that come with operating on the FCA's doorstep. For a firm of that size, IT is not the point of the business, but it is where a surprising amount of risk and wasted time collects when it is split across several suppliers.

Managed IT and cyber security for London firms

We bring it back under one accountable team. Identity, devices, Microsoft 365, backup and the security configuration that holds it together sit in the same conversation, because separating IT from cyber security is where the gaps open up. Our London office means we can be on the ground for the work and the conversations that are better done in person, while the day-to-day is run remotely by the same team that knows your environment. When we take on a setup we document what exists, remove what is not used, and bring it to a standard we are prepared to put our name against. We refuse to inherit chaos and maintain it.

  • Fully managed IT and a core security baseline, with day-to-day support from the same team that runs your environment
  • Cyber security aligned to Cyber Essentials Plus, which we hold ourselves, with ISO 27001 certification in progress for 2026
  • Microsoft 365 licensing, identity and data protection, managed as one tenant by a Microsoft Solutions Partner
  • An initial response window of 15 to 25 minutes for in-contract clients, from people who already know your setup

London firms have no shortage of IT suppliers to choose from. What is rarer is one that treats leadership of IT, not marketing about it, as the job, and that is prepared to put its certifications and its name against the standard it runs. Our managed service plans come with no onboarding fees, simple per-user billing, and a 90-day money-back guarantee on Novix-delivered services.

faq

IT support in London, answered plainly

Yes. Alongside our Edinburgh base we have a London office, so we work with London firms both on site and remotely. Most day-to-day IT and security work is done remotely by the team that runs your environment, and we are on the ground for the planning conversations, onboarding and hands-on work that are better done in person.

Wealth managers, asset managers and chartered accountancy practices, typically of five to fifty people, across the City, the West End and the wider capital. The common thread is that they are regulated, they hold sensitive client data, and they want IT and security run by one accountable team rather than split between suppliers.

We are not a compliance consultancy, but a large part of what compliance asks of a regulated firm lands on its IT: who can access client data, how it is retained, how identity is controlled, and whether the configuration can be evidenced. We document that configuration so questions from auditors, the FCA or the ICO are answered with evidence rather than assurances.

For in-contract clients the initial response window is 15 to 25 minutes. The team that answers is the same team that manages your environment, so you are not explaining your setup from scratch each time.
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Talk to us about how your firm runs IT.

Wealth managers, chartered accountants and other regulated firms across the UK come to us when IT and security need to be brought under one accountable team. Tell us where you are now, and we will tell you what good looks like.

Our Locations

Edinburgh (HQ) & London

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